Terms and Conditions

Secure Shopping
RyanGingerich.com believes in providing a safe and secure shopping experience for all of our customers. We take precautions to protect our customers' information. When you submit sensitive information via the website, your information is protected both online and offline.

When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. Bootsbridlesandbritches.com uses the most advanced form of SSL software available: 128-bit encryption.

Credit Card & Payment Information
RyanGingerich.com accepts the following credit cards: American Express, Discover/Novus, MasterCard, VISA. No COD's.

SALES TAX
6.0% only charged to Missouri residents.

QUESTIONS ABOUT ACCOUNT
If you have a question about credit card charges relating to your order (such as refunds, issued credits, double charges, etc.), you can contact a customer service representative via e-mail at info@RyanGingerich.com or call us at Toll Free 866-543-6956. If you have any questions about your MasterCard, VISA, or Discover, please contact your credit card company directly.

Shipping
We offer several FedEx shipping methods. Customers living in the U.S. and U.S. territories should receive their orders within 1 week. These services are not available to P.O. Boxes or APO/FPO addresses. We will make every attempt to have all items in stock. However, in the event an item is backordered, it will be shipped as soon as possible. We are not able to backorder an item that sells for less than $20.

ORDER STATUS INQUIRIES
Upon completion of your order, a screen will appear that confirms your order. In addition, an e-mail confirmation, with a summary of your order and order number will be sent. Also, you can at anytime revisit our Web Site, log in, and view your order status under the area called' My Profile Info'.

SHIPPING STATUS
Contact us at info@connectivehorsemanship.com , or call us at Toll Free1-800-359-4090. Or, you can view your order's status by logging into your account on our web site, and clicking 'My Order's under the 'My Profile' section.

Return Policy
Merchandise may be returned in new, unused condition within fifteen days of purchase. Enclosed with your order is a return form. Special orders, drop ships and custom merchandise may not be returnable or may be subject to a restocking fee.

Return To:
Ryan Gingerich, the Behaviorist
69 Progress Ct.
Moscow Mills, MO 63362
Phone: 1-800-359-4090
Email: info@connectivehorsemanship.com

PRIVACY POLICY
In a few areas on our website we ask you to provide personal information (ie. name, address, telephone, e-mail), we will never sell or rent your telephone or e-mail information to third party marketers. We ask for your billing address, which we use to authorize your credit card. Periodically, we may make customer address information available to providers of products that we think may be of interest to you. If you prefer to exclude your name from these mailings, you can call us Toll Free 1-800-359-4090. or e-mail us at info@connectivehorsemanship.com.